Opatija.info

Privacy Policy

How we handle your data — clearly and honestly.

Last updated: March 2026

Opatija.info is a local information portal about Opatija, Croatia. We believe in transparency, so here's a straightforward explanation of what data we collect, why, and what rights you have.

What Data We Collect

We keep data collection to a minimum. Here's what we may collect:

  • Contact form submissions: If you reach out to us via our contact form or email, we collect the information you provide — your name, email address, and message content.
  • Business claim requests: If you claim a business listing, we collect the details you submit (name, email, phone, business role) to verify your identity and connect you with your listing.
  • Server logs: Like virtually every website, our server automatically logs basic technical information — IP addresses, browser type, pages visited, and timestamps. This data is used solely for security and to keep the site running smoothly.
  • Property submissions: If you submit a real estate listing, we collect the property details and your contact information to publish and manage the listing.

How We Use Your Data

We use collected data for the following purposes:

  • Responding to your inquiries and messages
  • Processing and verifying business listing claims
  • Maintaining and improving the website
  • Ensuring security and preventing abuse
  • Publishing property listings you submit

We do not sell your data. We do not use it for advertising profiling. We do not share it with third parties for marketing purposes.

Cookies

Opatija.info currently uses only functional cookies — the kind that make the website work properly (like remembering your session or preferences). We do not use tracking cookies, advertising cookies, or any third-party analytics cookies.

If this changes in the future, we will update this policy and ask for your consent before setting any non-essential cookies.

Third-Party Services

We may embed content or use services from third parties, such as:

  • Google Fonts: For loading web fonts (Inter, Playfair Display). Google may collect basic usage data.
  • Maps: If we embed maps, the map provider may collect usage data per their own policies.

Each third-party service operates under its own privacy policy. We encourage you to review them if you're concerned.

Your Rights (GDPR)

If you're in the European Union (or the European Economic Area), you have the following rights under GDPR:

  • Access: You can request a copy of any personal data we hold about you.
  • Rectification: You can ask us to correct inaccurate data.
  • Erasure: You can ask us to delete your personal data ("right to be forgotten").
  • Restriction: You can ask us to limit how we process your data.
  • Portability: You can request your data in a machine-readable format.
  • Objection: You can object to us processing your data in certain circumstances.

To exercise any of these rights, simply email us at info@opatija.info. We'll respond within 30 days.

Data Retention

We keep your data only as long as necessary for the purposes described above. Contact form messages are retained for up to 12 months. Server logs are automatically rotated and deleted within 90 days. Business claims are kept until processed, then archived.

Children's Privacy

Opatija.info is not directed at children under 16. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "last updated" date at the top. For significant changes, we'll make it obvious on the site.

Contact

Questions about this policy? Get in touch: